SciELO - Scientific Electronic Library Online

 
vol.9 número4Herramienta de Software para el Aprendizaje de Sistemas Difusos en un Curso de Control DigitalMecanismo de Inferencia Sensible al Contexto para la Integración de Procesos de Negocio en Acreditación Académica índice de autoresíndice de assuntospesquisa de artigos
Home Pagelista alfabética de periódicos  

Serviços Personalizados

Journal

Artigo

Indicadores

Links relacionados

  • Em processo de indexaçãoCitado por Google
  • Não possue artigos similaresSimilares em SciELO
  • Em processo de indexaçãoSimilares em Google

Compartilhar


Formación universitaria

versão On-line ISSN 0718-5006

Resumo

RODRIGUEZ-PONCE, Emilio R  e  PEDRAJA-REJAS, Liliana M. Perceptions about Knowledge Management from Top Managers of four Chilean Universities. Form. Univ. [online]. 2016, vol.9, n.4, pp.41-52. ISSN 0718-5006.  http://dx.doi.org/10.4067/S0718-50062016000400006.

This study aims to explore the perceptions of managers from four Chilean universities about the process of knowledge management. To achieve this goal a questionnaire was applied to 34 managers from four Chilean universities. Thus, each phase of knowledge management was measured using a Likert scale from 1 to 7. Results indicate that there is a significant correlation between the phases of knowledge management (creating, sharing and applying), suggesting that this is an inclusive process where each phase cannot be isolated considered. Moreover, it was found that creating knowledge (3.897) and sharing knowledge (4.194) has an average, in the sample employed, that is not significantly different from the median (4.000) of the scale used (p <0.05). In the step of applying knowledge it was found an average (3.524) that is significantly lower than the median (4.000) of the scale used (p> 0.05). Consequently, this study suggests that the most complicate step in the phase of applying knowledge is to generate strategic value from knowledge management.

Palavras-chave : knowledge management; universities; higher education.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )

 

Creative Commons License Todo o conteúdo deste periódico, exceto onde está identificado, está licenciado sob uma Licença Creative Commons