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Calidad en la educación

versión On-line ISSN 0718-4565

Resumen

FERNANDEZ DARRAZ, Enrique  y  RAMOS ZINCKE, Claudio. Accreditation and development of organizational capabilities in chilean universities. Calidad en la educación [online]. 2020, n.53, pp.219-251. ISSN 0718-4565.  http://dx.doi.org/10.31619/caledu.n53.854.

This article investigates the relationship between achievements in accreditation processes and the development of organizational capabilities, in Chilean universities. Two methods of s analysis were used. First, a regression, from a set of independent variables (year of initiation of accreditation activity at the program and institutional level, and results obtained) and dependent variables (current achievements in institutional and undergraduate accreditation, and an aggregated index of institutional academic development). This analysis was complemented with another study, which reviewed the location of the quality units in the organization charts, with twoperspectives: an evolutionary one, focused on its variation between 2008-2009 and 2019 (37 institutions), and another jocused on the year 2019 (48 institutions). It can be seen that all the analyzed universities have quality units and some oj them, especially the ones recently jounded in the private sector, place them in the highest hierarchies. The development oj organizational capabilities has allowed them to improve their achievements in the accreditation processes, generating a virtuous circle. Whether this also has ejjects on the quality oj teaching or on the ejficiency oj management remains an open question, as in most oj the literature.

Palabras clave : universities; accreditation; organizational capabilities; quality assurance; Chile.

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