SciELO - Scientific Electronic Library Online

vol.10 issue1Clinical and Systemic Effects of Periodontally Accelerated Osteogenic Orthodontics: A Pilot StudyInfluence of Prolonged use of Desensitizing Dentifrices on Dentin Bond Strength of Self-Etching Adhesive System author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand




Related links

  • On index processCited by Google
  • Have no similar articlesSimilars in SciELO
  • On index processSimilars in Google


International journal of odontostomatology

On-line version ISSN 0718-381X


VASQUEZ, Gonzalo et al. Instrument to Measure Patient Satisfaction about Dental Care Clinic. Int. J. Odontostomat. [online]. 2016, vol.10, n.1, pp.129-134. ISSN 0718-381X.

This paper discloses the importance of creating an instrument for measuring the satisfaction of attention of the patients attending at the dental clinics of La Frontera University. The criteria used to justify both the creation and the elements that should include the measuring instrument were obtained from a review of several authors, references covering items of various kinds of social, getting data from the current importance of recording and processing user satisfaction as a means of improvement in the modern world the quality of service provided by the institutions. Moreover, delivery components that should be incorporated in a satisfaction survey for the selected target group.

Keywords : education; measurement; survey; quality; satisfaction.

        · abstract in Spanish     · text in Spanish     · Spanish ( pdf )


Creative Commons License All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License