Abstract

VELIZ BRIONES, Vicente Félix et al. Managementprocedure to ensure the quality of a university. Case study Technical University of Manabí. Ingeniare. Rev. chil. ing. [online]. 2020, vol.28, n.1, pp.143-154. ISSN 0718-3305.  http://dx.doi.org/10.4067/S0718-33052020000100143.

The need to increase the quality levels of universities, mainly in Latin America, has allowed the development of models for the evaluation of higher education institutions and for the accreditation of the programs that are developed in it, however, Models should not act in the universities on time but should form the strategic planning and management system of the university so that systematically contribute to compliance with the criteria and indicators that are part of the quality pattern. The proposed procedure has the objective of finding the appropriate correspondence between the evaluation and accreditation model and the management system of the university. The application of the procedure in the Technical University of Manabí contributed to that this university improved the levels of national accreditation from category "D" to "B" and the international visibility.

Keywords : University quality management; process management; strategic management.

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