SciELO - Scientific Electronic Library Online

vol.25 issue2Procedure for manufacturing machines elements through technology group in small and medium enterprisesScience management at the university: case study CUJAE author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand




Related links

  • On index processCited by Google
  • Have no similar articlesSimilars in SciELO
  • On index processSimilars in Google


Ingeniare. Revista chilena de ingeniería

On-line version ISSN 0718-3305


PINHEIRO DE LIMA, Orlem; BREVAL SANTIAGO, Sandro; RODRIGUEZ TABOADA, Carlos Manuel  and  FOLLMANN, Neimar. A new definition of infernal logistics and how to evaluate it. Ingeniare. Rev. chil. ing. [online]. 2017, vol.25, n.2, pp.264-276. ISSN 0718-3305.

The market has required of the organizations, efficiency, effectiveness, creativity and agility, to be competitive and have their strategies aimed at the sustainability of business defined. In this context, logistics emerges as one of the important links in corporate strategies. However, in prior reading about this topic, there is a lack in the literature about the organization and evaluation of internal logistics. Looking to fill this gap, this paper aims to identify the importance of evaluating internal logistics, identifying its component parts and how they are structured and measured, based on the literature and answers of experts in this field. The degree of importance of these parts will be evaluated by three companies, using a Likert scale. The identification of the component parts of the internal logistics, the weights of the priorities of these parts, and its performance index are showed, which enable the companies to improve their competitiveness.

Keywords : Internal logistics; diagnostic model; performance; competitiveness.

        · abstract in Spanish     · text in Spanish     · Spanish ( pdf )