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Revista interamericana de ambiente y turismo

versión impresa ISSN 0717-6651versión On-line ISSN 0718-235X

Resumen

AZZE ALONSO, Ana María  y  OCHOA AVILA, Migdely Barbarita. Environmental management in a nature tourism hotel. The case of Villa Mirador de Mayabe de Holguín, Cuba. Rev. interam. ambient. tur. [online]. 2017, vol.13, n.1, pp.52-67. ISSN 0717-6651.  http://dx.doi.org/10.4067/S0718-235X2017000100052.

This study addresses the environmental management in the Villa Mirador de Mayabe, which belongs to the company Islazul Holguín, located atop Mayabe 12 km from the historical center of Holguín in eastern Cuba. The aim was to apply a general procedure for environmental management that contributes to the improvement of the environment. With this procedure, a strategy was presented to improve its environmental performance, which is a fundamental requirement for the implementation of the managerial improvement and hotel rating processes by the Ministry of Tourism. The concepts and reflections on the environment and its interrelation and importance for tourist activity are addressed, as these form the foundation of the application of the procedure that permitted the diagnosis, planning, establishment and follow-up to the environmental management at the Villa in the period 2007- 2015. The general procedure for environmental management enabled the hotel to formulate and implement effective strategies to improve the environment and the responsible use of resources, adapting to micro and macroenvironmental changes. In addition, favorable changes were made in most of the indicators applied for its assessment.

Palabras clave : management; general procedure; responsible use of resources.

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