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Psykhe (Santiago)

versión On-line ISSN 0718-2228

Resumen

QUINTANA, Carmen Gloria. Burnout Syndrome in Severe Child Abuse Workers and Work Teams. Psykhe [online]. 2005, vol.14, n.1, pp.55-68. ISSN 0718-2228.  http://dx.doi.org/10.4067/S0718-22282005000100005.

This article presents the results of a research on the perception of Burnout Syndrome in teams working with severe child abuse and its relationship with the theme's inner aspects, personal, group, organizational and socio-legal factors. Moreover, it identifies and describes protective factors. A methodological design of a qualitative nature was used. It involved 19 professionals of various teams and a group of former workers. All of them were involved with SENAME's severe child abuse reparation programs. The results point to the lack of consistent public policies in the area as the cause -tied to the dynamics inherent to this theme- that most strongly influences the onset of Burnout Syndrome in these teams. Nevertheless, phenomena associated to organizational matters also predispose to the syndrome.

Palabras clave : burnout; child abuse; work teams.

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