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Revista signos

versão On-line ISSN 0718-0934


GRISOLIA, María Belén. Agentivity and Mood: Degrees of responsibility in automatically generated messages. Rev. signos [online]. 2021, vol.54, n.105, pp.148-168. ISSN 0718-0934.

This paper examines a type of discourse that is becoming increasingly meaningful in our culture: the automated email, text and phone messages. It is part of an ongoing research project regarding the grammatical and discursive constraints of the phenomenon of agentivity. We specifically analyze the effects of agentivity related to negotiation of responsibility in automatically generated messages. We use the Systemic Functional Grammar (Halliday, 1994, 2008; Halliday & Matthiessen, 2004), supplemented by a discursive strategic approach (Menéndez, 2000, 2005), to analyze how agency is structured and distributed among participants: the institutional sender and the noninstitutional addressee. The results confirm our hypothesis: the strategy is oriented to personalize the Addresse, to whom the responsibility over the predicated actions is pointed. The participant ‘sender’, on the other hand, is constructed by a discourse strategy oriented to impersonalization.

Palavras-chave : Text; discourse; strategy; agentivity; Mood.

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