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Información tecnológica

On-line version ISSN 0718-0764


MARULANDA, Natalia  and  ROJAS, Miguel D.. Ethics in Higher Education Institutions to Build Trusting Relationships with Stakeholders. Inf. tecnol. [online]. 2019, vol.30, n.3, pp.269-276. ISSN 0718-0764.

This document provides a documented reflection on ethical management in Higher Education Institutions (HEI) and their influence in establishing trust relationships with different stakeholders. HEI establish long-term relationships with stakeholders. These relationships are generated through the trust and ethical behavior of missionary activities and partners. Trust becomes an intangible asset expressed through the relational capital of HEI. Among the main results, it was found that the ethical behavior and institutional resources management allow HEI to satisfy the particular requirements of each of the stakeholders, based on the integration of individual, professional and organizational values. The success of ethical management in HEIs is associated with the commitment of directors, empowerment of employees and risk management.

Keywords : relational capital; trust; ethics; higher education institutions; third mission.

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