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Revista médica de Chile

Print version ISSN 0034-9887

Abstract

SIMONETTI, Marta et al. Nurse staffing, skill mix and job outcomes in Chilean public hospitals. Rev. méd. Chile [online]. 2020, vol.148, n.10, pp.1444-1451. ISSN 0034-9887.  http://dx.doi.org/10.4067/S0034-98872020001001444.

Background:

International evidence shows that there are organizational factors and nurse job outcomes that may negatively affect healthcare quality.

Aim:

To measure and analyze associations between nurse organizational factors, such as staffing ratios and skill mix, and job outcomes in public hospitals in Chile.

Material and Methods:

An observational, cross-sectional study of 1,855 registered nurses working in medical-surgical units in 37 public hospitals was conducted. Data collection followed the RN4CAST research protocol. Inferential analyses used logistic regression models.

Results:

The survey was answered by 1,395 registered nurses in 34 hospitals. The average staffing ratio was 14 patients-per-nurse, and the average skill mix was 31% registered nurses. Of all nurses, 35% reported burnout, 22% were dissatisfied, and 33% intended to leave. Being burned out increased by 9 and 6% the odds of being dissatisfied and the intent to leave, respectively (Odds ratio (OR) 1.09, p < 0.01 and 1.06, p < 0.01). Being dissatisfied increased by five times the odds of intent to leave (OR 5.19, p < 0.01).

Conclusions:

Staffing levels, burnout, and intent to leave warrant healthcare and governmental authorities’ attention. All these factors may be threatening healthcare quality and safety.

Keywords : Burnout, Psychological; Chile; Job Satisfaction; Personnel Turnover.

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