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Información tecnológica

versão On-line ISSN 0718-0764

Resumo

OSORIO, Juan C; MANOTAS, Diego F  e  RIVERA, Leonardo. Prioritization of Operational Risks for Third Party Logistics Suppliers - 3PL. Inf. tecnol. [online]. 2017, vol.28, n.4, pp.135-144. ISSN 0718-0764.  http://dx.doi.org/10.4067/S0718-07642017000400016.

A methodology for managing operational risks in a company that provides transportation services, specifically for its transportation and warehousing services is presented. According to domestic and international reports these are currently the most commonly outsourced services. The proposed methodology uses a checklist for the identification of risks, and the probability-impact matrix, besides the fuzzy analytic hierarchy process, AHP for their prioritization. The methodology was applied in a Colombian 3PL company (Third-Party Logistics) finding that the most relevant risks were crimes such as thefts and terrorist acts. It also appears other problems such as road blockages caused by protests, technical problems in ground transportation operations, product thefts, natural disasters, and product deterioration during storage. This methodology allows the organization to direct their actions to minimize risks that have higher global impact on the organization.

Palavras-chave : risk management; supply chain; 3PL companies; transport; warehousing.

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