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Información tecnológica

versão On-line ISSN 0718-0764

Resumo

PINTO, Sylvia M; RAMIREZ, Patricio E  e  GRANDON, Elizabeth E. Antecedents of Success of Enterprise Resource Planning Systems in Large Chilean Enterprises: an Exploratory Factorial Model. Inf. tecnol. [online]. 2017, vol.28, n.3, pp.139-146. ISSN 0718-0764.  http://dx.doi.org/10.4067/S0718-07642017000300015.

The aim of this study is to determine a factorial structure of the antecedents of successful of Enterprise Resource Planning (ERP) systems. Data were collected from large Chilean companies. The results indicate that the antecedents of success can be reduced to three dimensions: organization, project, and people, all that accounts for 74.4% of the variance extracted and have high levels of reliability. Additionally, an analysis of mean difference indicates that there are statistically significant differences for the project dimension associated with the years of system operation. Moreover, most of the participants in the study indicate that all factors are important for the success of the ERP, highlighting those associated with the organization dimension. Among them are: having effective communication, training in the use of the system, staff participation, and that implementation is consistent with business strategies.

Palavras-chave : critical success factors; ERP; factorial model; large firms.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )

 

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